For deals, please use Submit a lot or Sourcing request — they reach the desk faster. We reply within one business day.
Submit a detailed sourcing brief — category, budget, timeline, Incoterm preference. We respond within one business day with a shortlist or explanation.
Submit sourcing request →Have building materials, furniture, steel or white goods to sell to European buyers? Submit your lot details — free listing, no upfront fee.
Submit a lot →For post-transaction claims, email claims@kacmazsa.com with your order reference, Lot Passport ID, and supporting evidence.
Claims policy →General enquiries only — for deal-specific questions please use the Sourcing or Lot Submission forms above.